Terms of Use

These Terms of Use govern your access to and usage of our website services, including all page browsing, product viewing, order placement, transaction behavior, and interaction functions. This official usage agreement applies to all visitors, registered users, and purchasing customers who access this website. By browsing, accessing, and placing orders on this site, you confirm that you have fully understood, recognized, and agreed to abide by all the usage rules and platform specifications listed below. We provide website services and product sales based on standardized, transparent, and fair principles to ensure a safe, orderly, and standardized online service environment for all users.

1. Website Service Overview

Our website is an official online retail platform focusing on household cleaning essentials and daily home cleaning supplies. We provide users with product display, parameter introduction, online inquiry, independent order placement, secure payment, global delivery, and complete after-sales supporting services. All functions of the website are oriented to individual users who need daily household cleaning products, providing standardized online shopping services for personal and family daily use scenarios.
We reserve the right to adjust, optimize, update, or maintain website functions according to service operation needs, including page layout adjustment, product category update, function iteration, and temporary service suspension due to system maintenance. During reasonable system maintenance and function upgrade cycles, partial temporary unavailability of website functions will not be regarded as a breach of service commitment.

2. User Behavior Rules

All users accessing this website shall use the platform services in accordance with public network norms and official usage specifications. Users agree not to use this website for any illegal, improper, abusive, or non-compliant behaviors. All users shall bear independent responsibility for their browsing behaviors, order operations, and content interactions on the website.
Users are prohibited from using the website system to conduct malicious operations, including but not limited to repeated invalid order submission, abnormal batch order placement, malicious price probing, interference with normal website operation, and any behavior that may damage the stable operation of the platform and the legitimate rights and interests of the platform and other users. Any non-compliant operation behavior will result in the platform’s right to restrict browsing permissions, cancel abnormal orders, and terminate partial service qualifications.
Users shall ensure that all information actively filled in during the use of the website, including order information, delivery information, and contact information, is true, accurate, and valid. The platform shall not be responsible for order delivery failure, service delay, or information errors caused by false or incorrect information filled by users.

3. Transaction & Shopping Rules

All product prices displayed on the website are final retail prices settled in unified United States Dollar (USD). All prices are transparent and open without hidden fees, additional service fees, or disguised surcharges. All orders shall be paid through the official payment channels supported by the website, and users shall complete independent payment confirmation in accordance with the standard shopping process.
All paid and confirmed orders will enter the official processing queue. We will complete order sorting, inspection and shipment within the standard processing cycle, and provide stable global logistics delivery services. All orders enjoy global free shipping service, and we fully undertake all tariffs and customs-related expenses incurred during cross-border transportation, so users do not need to bear any additional costs in the whole shopping process.
We provide standardized after-sales service guarantees for all products, including long-term return eligibility and efficient refund processing services. Users can apply for return services within the official valid cycle after receiving the goods. After the returned products are verified to be compliant, we will complete the refund processing within the standard cycle to fully protect users’ legitimate shopping rights and interests.

4. Intellectual Property Rights Statement

All text content, product pictures, page design layouts, graphic elements, text descriptions, and functional designs displayed on this website belong to the platform’s official exclusive content. All related intellectual property rights are protected by relevant network and intellectual property specifications. No individual or institution may copy, reproduce, disseminate, modify, repost, or commercially use the website’s original content without official authorization.
Users shall not steal, crawl, capture, or commercially use the website’s pictures, texts, and data resources through technical tools. Any unauthorized commercial use, plagiarism, and secondary dissemination behaviors will constitute violation of platform usage terms, and we reserve the right to pursue corresponding responsibility for non-compliant behaviors.

5. Third-Party Service Instructions

In the process of website operation and order completion, we will cooperate with professional third-party service providers, including payment service providers, logistics and distribution institutions, and data technical support service providers. All third-party cooperative services are strictly screened and compliant service resources.
The platform only provides corresponding service docking channels. For service experience problems caused by third-party system reasons, including payment system delay, logistics information update delay, and third-party function abnormality, we will actively assist users in communication and problem-solving, but do not assume unlimited indirect liability.

6. Website Access & Service Limitations

We strive to maintain the long-term stable operation of the website and ensure the normal access, browsing, ordering and payment functions of the platform. At the same time, we do not guarantee that the website will be completely uninterrupted and error-free under all network environments and technical conditions. Temporary service abnormalities caused by network fluctuation, equipment failure, system upgrade, and force majeure factors do not belong to platform service defaults.
We have the right to restrict or terminate user access permissions for users who violate platform usage rules, abuse service rights, or maliciously disrupt platform order, so as to maintain the normal operation order of the website and the legitimate rights and interests of most users.

7. User Communication & Feedback

Users can consult product problems, feedback service suggestions, and solve after-sales doubts through the independent Contact Us page channel set up on the website. We provide standardized user reply and service processing mechanisms, and actively listen to user opinions and suggestions to continuously optimize website functions, product quality and service experience.

8. Terms Update & Validity

We reserve the right to adjust and optimize these Terms of Use according to platform service upgrades, industry norm updates and business development needs. The updated terms will be displayed on the website page in a timely manner and take effect automatically after publication. Users’ continued access to the website and use of platform services after the terms update will be deemed as full acceptance of the latest usage terms.

9. Service Commitment

We always adhere to the service principles of honesty, standardization, transparency and user priority, strictly abide by platform operation specifications, protect user shopping security and privacy security, and provide stable, high-quality and reassuring online shopping services for every user. All platform services are implemented in a unified and standardized manner to ensure fair and consistent service experience for all users.